Bot.Me Privacy Policy
Last Updated: May 4, 2026
This Privacy Policy explains how information about you is collected, used and disclosed by BotMe Online, Inc. ("BotMe", "Bot.Me", "we" or "us") when you use our mobile apps, websites and other online services (collectively, the "Services") or when you otherwise interact with us. The Services can only be accessed and used subject to the Bot.Me Terms of Use and this Privacy Policy. By accessing or using the Services you consent to the terms of this Privacy Policy.
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.
Collection of Information
Information You Provide to Us
We collect information you provide directly to us. For example, we collect information when you create an account, configure your profile, request customer support or otherwise communicate with us. The types of information we may collect include “Personal Information,” which is information that specifically identifies who you are, such as your name, username, phone number, email address, profile information and any other information you choose to provide outside of encrypted conversation content.
Information We Collect Automatically When You Use the Services
When you access or use our Services, we automatically collect information about you, including:
Account and Conversation Metadata:
We collect and store information needed to operate the Services, such as account records, profile settings, conversation identifiers, participant information, timestamps, delivery status, abuse-prevention signals and other metadata about your use of the Services. This metadata helps us authenticate users, sync conversations, help users find each other, maintain service reliability and protect the Services from misuse.
Encrypted Conversation Content:
Conversation content, including text, images and other materials exchanged in chats, is end-to-end encrypted. Our servers may store and transmit encrypted copies of this content so the Services can sync and deliver conversations, but Bot.Me does not have the keys needed to decrypt the content stored on our servers. Your copy of the Bot.Me app may store a local cached copy of conversations.
Log Information:
We collect log information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Services.
Device Information:
We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers and mobile network information.
Location Information:
With your authorization or permission, we may collect information about the location of your device. We use this information to provide location-based features, including helping you share your location with others when you choose to do so. You can stop our collection of location information at any time by changing the preferences on your mobile device.
Contacts:
With your authorization or permission, we may use contact information from your device to help you connect with people you know. Where supported by the Services, we use hashed contact information for matching so that we can compare contact identifiers without storing the raw contact details for discovery. We may store hashed contact identifiers and related matching metadata for this purpose.
Information Collected by Cookies and Other Tracking Technologies:
We use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular and count visits. Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits and understand usage and campaign effectiveness. For more information about cookies, and how to disable them, please see "Your Choices" below.
Information We Collect From Other Sources
We may also obtain information from other sources and combine that with information we collect through our Services. For example, we may receive information from service providers, identity providers, app platforms or other users who invite you to use the Services.
Do Not Track
Do Not Track (DNT) is a privacy preference that users can set in some web browsers, allowing users to opt out of tracking by websites and online services. At the present time, the World Wide Web Consortium (W3C) has not yet established universal standards for recognizable DNT signals and therefore, Bot.Me and our website do not recognize DNT.
Use of Information
We may use information about you for various purposes, including to:
Provide, maintain and improve our Services; Provide and deliver the products and services you request; Send you technical notices, updates, security alerts and support and administrative messages, including via SMS; Respond to your comments, questions and requests and provide customer service; Communicate with you about products, services, offers, promotions, rewards, and events offered by Bot.Me and others, and provide news and information we think will be of interest to you; Monitor and analyze trends, usage and activities in connection with our Services; Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Bot.Me and others; Help users discover, manage and communicate; Personalize and improve unencrypted parts of the Services and provide features that match user profiles or interests; Facilitate contests, sweepstakes and promotions and process and deliver entries and rewards; Link or combine with information we collect about you; and Carry out any other purpose described to you at the time the information was collected. Sharing of Information
We may share information about you as follows or as otherwise described in this Privacy Policy:
We share information about you with other users as needed to provide the Services, such as your public profile information, account information and conversation metadata visible to conversation participants; Encrypted conversation content is shared with the intended recipients in encrypted form. Bot.Me cannot decrypt conversation content stored on our servers, but recipients, or devices that receive decrypted content may be able to view, save or share it; With vendors, consultants and other service providers who need access to such information to carry out work on our behalf; In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation or legal process; If we believe your actions are inconsistent with our Terms of Use or user agreements or policies, or to protect the rights, property and safety of Bot.Me or others; In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company; Between and among Bot.Me and our current and future parents, affiliates, subsidiaries and other companies under common control and ownership; and With your consent or at your direction, we may also share aggregated or de-identified information, which cannot reasonably be used to identify you. Analytics Services Provided by Others
We may allow others to provide analytics services on our behalf across the Internet and in apps. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of the Services and other websites and apps, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, and links clicked. This information may be used by Bot.Me and others to, among other things, analyze and track data, determine the popularity of certain content, deliver content targeted to your interests on our Services and other websites and better understand your online and in-app activity.
Security
Bot.Me takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. Conversation content is end-to-end encrypted before it is stored on our servers, and Bot.Me cannot decrypt encrypted conversation content stored on our servers. To report security concerns, contact us at security@bot.me.
Transfer of Information to the U.S. and Other Countries
BotMe Online, Inc. is based in the United States and the information we collect is governed by U.S. law. By accessing or using the Services or otherwise providing information to us, you consent to the processing, transfer and storage of information in and to the U.S. and other countries, where you may not have the same rights and protections as you do under local law.
Your Choices
Account Information
You may change or hide information you have provided by logging into your account. You may deactivate your account from the Settings page on your Bot.Me profile or by emailing us at privacy@bot.me. We may retain account information, conversation metadata and encrypted conversation content as required by law or for legitimate business purposes.
Conversation Information
The Services may provide delete or removal features for conversations or messages. Using these features will remove the relevant conversation or message from normal visibility in the Services, subject to sync delays, recipient devices, backups and legal retention requirements. Bot.Me may retain encrypted copies of conversation content and related metadata for a limited period, except that we may keep information longer if required by law or for legitimate business purposes.
Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services accessed through a web browser.
Promotional Communications
You may opt out of receiving promotional emails or messages from Bot.Me by following the instructions in those emails or messages. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
Mobile Push Notifications/Alerts
With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.
Third Party Websites and Links
Our Services may contain links to other sites operated by third parties. BotMe Online, Inc. does not control such other sites and is not responsible for their content, their privacy policies, or their use of Personal Information. BotMe Online, Inc.’s inclusion of such links does not, by itself, imply any endorsement of the content on such sites or of their owners or operators except as disclosed on the Services. Any information submitted by you directly to these third parties is subject to that third party's privacy policy.
Children’s Privacy
We do not seek or knowingly collect any Personal Information about children under 13 years of age. If we become aware that we have unknowingly collected Personal Information from a child under the age of 13, we will make commercially reasonable efforts to delete such information from our database.
If you are the parent or guardian of a minor child who has provided us with Personal Information, you may contact us using the information below to request it be deleted.
Your California Privacy Rights
This Privacy Policy describes how we may share your information for marketing purposes. It applies to all Bot.Me customers, including California residents:
We share information with others as more fully set forth above in Sharing of Information. We share your information with other parts of our business and with our service providers. See above: Sharing of Information.
You may contact us with any questions, or to request a list of third parties to whom we may disclose information for marketing purposes and the categories of information we may disclose.
Governing Law
This Privacy Policy shall be subject to the “Dispute Resolution; Binding Arbitration” provision in the Terms of Use.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
BotMe Online, Inc.
584 Castro Street #3223
San Francisco, CA 94114 US
Phone: 1 (415) 236-0131
Email: privacy@bot.me